Privacy Policy
Bath Element and More ("we", "us", "our") respects your privacy. This policy explains what information we collect when you shop with us at bathelement.com, and how we use it.
Information We Collect
- Contact details you give us at checkout or sign-up: name, email, phone number, and shipping/billing address.
- Order information: what you bought, order value, and order history.
- Payment information: processed directly by our payment gateway partner. We do not store your card, UPI, or bank details on our servers.
- Device and usage information: pages visited, browser type and approximate location, collected automatically via cookies and similar technologies.
How We Use Your Information
- To process, pack and deliver your order, and to keep you updated on its status.
- To respond to questions sent via our contact form, email, or phone.
- To send order confirmations, shipping updates, and, only with your consent, offers and new launches.
- To improve our website and product range based on how the store is used.
Cookies
We use cookies to keep items in your bag, remember your preferences, and understand how visitors use our site. You can disable cookies in your browser settings, though parts of the site (like checkout) may not work correctly without them.
Sharing Your Information
We share your information only with the partners who help us run the store: our payment gateway, our shipping and courier partners, and tools we use for order and customer management. We do not sell your personal information to anyone.
Data Retention
We retain your order and account information for as long as needed to fulfil orders, meet legal and tax obligations, and resolve disputes.
Your Rights
You can ask us to access, correct, or delete your personal information at any time by writing to care@bathelement.com. We'll respond within a reasonable time.
Changes to This Policy
We may update this policy from time to time as our practices change. The latest version will always be posted on this page.
Questions about this policy can be sent to care@bathelement.com or via our contact page.